Frequently Asked Questions

Depending on the product, options may include width, length, height, frame finish, RAL color, roof material, fabric color, manual or motorized operation, remote control, lighting, sensors, side screens, glass side walls, drainage, mounting structure, packaging, logo and OEM/ODM branding.

CAD, PDF, sketches, site photos and reference images can be reviewed. Final feasibility depends on structure, dimensions, installation conditions and engineering evaluation.

Send site dimensions, application, country, photos and operating requirements. The team can recommend a product direction for further review.

Standard finishes and selected RAL colors may be available depending on material, surface treatment, quantity and production conditions.

Water management depends on roof material, joints, slope, drainage design, dimensions, installation and product type. Confirm the exact product specification.

Ratings cannot be generalized. They depend on structure, dimensions, installation, site exposure and available calculation or test documentation.

The exact alloy, temper, profile dimensions and surface treatment should be confirmed in the final product specification.

Suitability depends on material specification, finish, fasteners, maintenance and local exposure. Send the project location for evaluation.

Product type, country, application, width, length, height, quantity, site photos, drawings, operation method and requested options.

MOQ depends on product type, customization, packaging and shipment method. Confirm it for the selected product.

Project feasibility and minimum order conditions must be reviewed for the selected product and destination.

Shipping scope and Incoterms must be stated in the formal quotation.

Lead time depends on confirmed drawings, quantity, materials, finish, accessories and production schedule.

Inspection may include materials, dimensions, finish, assembly, movement, controls, drainage, packaging and shipment documents depending on the product.

Factory visits or third-party inspections can be discussed in advance.

Packaging is selected according to component dimensions, finish protection, accessories and shipment method.

Shipment arrangements and Incoterms can be discussed during quotation.

Feasibility depends on product dimensions, packing structure, damage risk and destination.

Available drawings and guidance depend on the product and project agreement.

Many projects use local installers, but site preparation, structural fixing and electrical work must meet project requirements.

Motorized products and fixed electrical connections should be handled according to local rules by qualified personnel.

The warranty duration and scope must be stated in the formal quotation or sales agreement for the exact product.

Availability depends on the component, product generation and agreed after-sales scope.

Provide photos, videos, labels and shipment information so the cause and appropriate response can be reviewed.